REGISTRATION/LOGIN
TELEHEALTH
- What is Telehealth?
- Is Telehealth appropriate for every condition?
- Will I save money if I use Telehealth instead of going to a doctor's office?
- How does Telehealth work through CareSavings?
- Do I need to schedule an appointment to see an online doctor through Telehealth?
- Is there a wait time to see a doctor?
PRESCRIPTIONS
- What kind of medications are supported by CareSavings?
- What are the various cost saving strategies?
- What kind of medications are found in Recently viewed?
- What does Approved by doctor mean?
- What if all the strategies are approved by the doctor?
- The cost saving strategy for my medication has been approved by the doctor. What should I do next?
LABS
- How do I use Labs to book an appointment?
- Are all the labs shown in the app in-network?
- How do I know the cost-effective options suggested by CareSavings are also high quality options?
- How do I communicate about CareSavings to my doctor?
- Am I obligated to use your recommended facility after shopping with CareSavings?
- What if the facility I usually go to is already the most cost-effective option?
IMAGING
- Are all the imaging centers shown in the app in-network?
- How do I know the cost-effective options suggested by CareSavings are also high quality options?
- How do I communicate about CareSavings to my doctor?
- What if my doctor is too busy to see the options offered by CareSavings?
- Does CareSavings handle prior authorizations for imaging appointments?
- Am I obligated to use your recommended facility after shopping with CareSavings?
APPOINTMENTS
- How long does it take to book an appointment?
- Can I cancel or reschedule an appointment made through CareSavings?
- What documents do I need to hand carry when I go for a lab or imaging appointment?
- Will I get appointment reminders?
- Does CareSavings handle prior authorizations for imaging appointments?